Returns & Exchanges
At Waltons, we want you to be completely satisfied with your home furnishings. If an item isn't the perfect fit for your space, you can return most products in their original condition within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to start the return process.
Prepare the Package
Place the item securely in its original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing